Cancellation policy for bookings made directly with Southernhay by telephone, letter, email or our website.
A non-refundable deposit equivalent to the first nights stay will be charged to confirm a booking.
Our cancellation policy is 7 nights. Should you cancel less than 7 nights prior to your arrival date, a charge of up to two-thirds of your total account may be made.
We recommend you take out holiday cancellation insurance.